Campsite Terms and Conditions
If you follow these simple rules, you'll be absolutely fine.
• Quiet hours are 12:00am–7:00am.
• No outside food or alcohol may be consumed in licensed areas.
• Dogs must be kept on leads at all times.
• Children must be supervised at all times.
• Fire pits must be raised off the ground and fully extinguished by midnight.
Tucker's Grave is a relaxed, social campsite. Please enjoy the atmosphere while respecting fellow guests, our neighbours and our team.
SPEED LIMIT
A maximum speed limit of 5mph applies throughout the site.
WRISTBANDS
All campers receive a wristband at check-in and must wear it throughout their stay. Guests without a valid wristband may be asked to leave the site.
BOOKED GUESTS ONLY
Only guests included on a confirmed booking may stay overnight on the campsite.
VISITORS
Day visitors are permitted only with the prior agreement of management and must leave the site by the time advised.
PITCH ALLOCATIONS
We do not allocate or reserve specific pitches. Pitch locations are chosen on arrival, subject to availability.
GENERATORS
Generators are not permitted during the summer season unless authorised by management.
SMOKING
Smoking and vaping are prohibited inside all buildings, toilets and shower facilities.
FIREWORKS, SKY LANTERNS & AMPLIFIED MUSIC
Fireworks, sky lanterns and amplified music are not permitted anywhere on site.
BEHAVIOUR
Aggressive, abusive, threatening or disruptive behaviour, excessive noise or failure to comply with these Terms and Site Rules may result in guests being required to leave the site without refund, at the discretion of management.
ILLEGAL SUBSTANCES
The use or supply of illegal substances is strictly prohibited. Anyone found using or supplying illegal drugs will be required to leave the site immediately without refund.
PITCH SPACING
Please maintain a minimum distance of 6 metres between pitches (3 metres for approved group bookings) unless instructed otherwise by management.
LIVE MUSIC
Live music takes place most weekends until approximately 11:00pm. Occasionally an advertised act may change or cancel at short notice. This does not entitle guests to a refund.
If you're looking for a quieter stay, we recommend visiting between Sunday and Thursday. Weekends are much livelier, with live music, events and a busy pub atmosphere.
SECURITY
Security staff may be present on live music evenings and other busy events, typically from around 7:00pm.
BIKE NIGHT
Thursday evenings between May and September may experience increased visitor numbers and motorcycle activity.
LIGHTING & SAFETY
Some areas of the campsite are unlit and there is a stream on site. Guests are responsible for taking reasonable care at all times, particularly after dark. We recommend carrying a torch and wearing suitable footwear.
WI-FI
Complimentary Wi-Fi is provided where available. As we are in a rural location, we cannot guarantee signal strength, speed or uninterrupted service.
WINTER WORKS
Essential maintenance, repairs and improvement works may take place between November and March. Whilst we will endeavour to minimise disruption, some facilities or areas of the site may be temporarily unavailable.
LICENSED PREMISES – FOOD & DRINK POLICY
Guests are welcome to bring their own food and drinks to enjoy on their camping pitch.
In accordance with our premises licence, outside food and drink, including alcohol, must not be consumed within any licensed area of Tucker's Grave, including the pub, skittle alley, parlour, barn, cocktail bus and licensed gardens.
Failure to comply with this policy may result in guests being asked to leave the licensed area or, in serious or repeated cases, being required to leave the campsite without refund.
AGE POLICY
At least one member of each booking must be aged 21 years or over. Guests under the age of 18 must be accompanied by a parent or legal guardian throughout their stay.
STAY LENGTH
The minimum stay is one night unless otherwise stated. A minimum stay of two nights may apply during Bank Holidays, special events and selected dates.
The maximum stay is seven consecutive nights unless agreed in advance by management.
ELECTRIC HOOK-UPS
Electric hook-ups provide a 6-amp supply suitable for standard camping equipment. Guests are responsible for ensuring all electrical equipment is safe and suitable for use.
GROUP BOOKINGS (5 OR MORE ADULTS)
Bookings comprising five or more adults may be required to pay a refundable Group Responsibility Bond.
The bond does not reserve pitches or guarantee availability for additional members of the group.
Each guest must make their own booking. Once the campsite reaches capacity, availability for additional members cannot be guaranteed.
CANCELLATIONS & REFUNDS
31 days or more before arrival: 80% refund.
30 days or less before arrival: No refund.
Date changes may be considered at management's discretion where sufficient notice is given.
No refunds will be given for late arrival, early departure, adverse weather, illness, changes in personal circumstances or a reduction in group size.
BOOKING AMENDMENTS
A £5 administration fee applies to each amendment to cover the cost of updating your booking.
FORCE MAJEURE
We shall not be liable for any failure to fulfil a booking where this is caused by circumstances beyond our reasonable control, including severe weather, flooding, fire, government restrictions, utility failures or other unforeseen events.
Where necessary for safety, management may relocate pitches, restrict vehicle movements or temporarily close parts of the site.
BBQs & FIRE PITS
Guests may use their own BBQs and fire pits, or those hired from Tucker's Grave, entirely at their own risk.
BBQs and fire pits must never be left unattended, must be positioned well away from tents, awnings, vehicles, hedges and other combustible materials, and must be fully extinguished before being left unattended or before retiring for the night.
Management reserves the right to prohibit or extinguish any BBQ or fire pit that is considered unsafe or is causing a nuisance.
Failure to comply may result in guests being required to leave the site without refund.
LIABILITY
Guests stay at Tucker's Grave at their own risk.
We are not responsible for loss of or damage to vehicles, tents, camping equipment or personal belongings unless caused by our negligence or breach of legal duty.
Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any liability which cannot legally be excluded or limited.
STUCK VEHICLES
Where staff assist in recovering or towing a vehicle, such assistance is provided at the owner's request and entirely at the owner's risk.
To the fullest extent permitted by law, Tucker's Grave accepts no liability for damage arising from such assistance unless caused by our negligence.
PRIVACY & DATA PROTECTION
We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Booking information is used solely for administering your reservation and communicating with you about your stay.
Payments are processed securely by Stripe. Tucker's Grave does not store your payment card details.
Please refer to our Privacy Policy for full details.
CCTV
For the safety and security of our guests, staff, visitors and property, Tucker's Grave Inn & Campsite operates CCTV with continuous video and audio recording in public areas of the site, including the pub, barn, campsite, check-in shed, car parks, entrances, campsite fields and entrances to the toilet and shower facilities.
No CCTV cameras are installed inside toilets, shower cubicles or any other private areas.
Recordings are normally retained for 31 days before being automatically overwritten unless required for an ongoing investigation, legal proceedings or another lawful purpose.
Further information is available in our Privacy Policy.
FINAL NOTE
We want everyone to have a fantastic stay. If something isn't right, please let us know while you're here so we have the opportunity to put it right.
Management reserves the right to refuse admission, terminate a stay or cancel a booking without refund where guests breach these Terms and Conditions, site rules, licensing requirements, or behave in a manner that is unsafe, illegal, abusive or causes unreasonable disturbance to others.
Management reserves the right to amend these Terms and Conditions and Site Rules where reasonably necessary for legal, licensing, safety or operational reasons.