Welcome, brave souls, to the gloriously chaotic realm of Terms & Conditions!

This isn’t just legal fluff – it’s what keeps our campsite fun, safe, and muppet-free.

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THE OBVIOUS STUFF

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QUIET HOURS: MIDNIGHT–7AM
After midnight, the only acceptable noises are the gentle sounds of snoring.

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LICENSED PREMISES – ALCOHOL POLICY (IT’S THE LAW)
Licensing Act 2003 (England & Wales)
In accordance with licensing laws, no outside alcohol is permitted in any licensed premises — namely the pub, parlour, barn, cocktail bus, or surrounding gardens.
Any breach of this condition may result in immediate removal from site without refund.

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DOGS ON LEADS AT ALL TIMES
It’s not that we don’t trust them, it’s just… no, actually, we don’t.

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KIDS NEED SUPERVISING
Especially the sticky, shouty, feral ones.

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5MPH SPEED LIMIT ON SITE
That’s walking pace, not a scene from Fast & Furious.

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FIREPITS RAISED & OUT BY MIDNIGHT, PLEASE
No one likes being smoked out at 1am. Except maybe kippers.

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WRISTBANDS MUST BE WORN
They’re not just a sexy accessory, they tell us you belong here.

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ONLY BOOKED GUESTS ALLOWED
We love guests. But booked ones. Who paid.

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SMOKING – NOT IN THE FACILITIES
This isn’t the ’90s, and it’s not your living room.

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LOUD MUSIC, FIREWORKS & SKY LANTERNS – NOT HERE
This is Somerset, not Vegas.

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GENERATORS – NOT IN SUMMER
Charge your phone like it’s 2025 with a solar panel. Or talk to people. Weird, we know.

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ABSOLUTELY NO DODGY DEALINGS
If your plans involve phrases like “don’t tell anyone” or “bring the shovel,” we’d rather you didn’t book.

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WRISTBANDS – NO BAND, NO STAY
Everyone camping gets a wristband at check-in. Think of it as your VIP pass to civilisation.
Anyone found wandering about without one will be escorted off-site faster than you can say, “I’m just visiting my mate.”
Their group (or the poor souls who tried to sneak them in) will also be banned from future bookings.
We’re not running a free-for-all, this just keeps things fair for everyone who actually booked properly.

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PITCH SPACING
Keep at least 6 metres between pitches (or 3 metres for group bookings). It’s not that we don’t like you, it’s just that your neighbour probably snores.

BOOKINGS & PITCHES:
Each tent, campervan, motorhome or unit requires its own pitch and booking.
Multiple units on one pitch are not permitted and may be refused on arrival.

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BEHAVIOUR
No shouting, no shoving, and no drama. We reserve the right to remove anyone who forgets they’re on holiday. No refund, no argument, no exceptions.

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SECURITY
On live-music nights, security’s about from 7pm - friendly lot, but they don’t take bribes in cider

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LIVE MUSIC
We host live acts in the barn most weekends until 11 pm. Some gigs are ticketed. (ie NYE) check our events page.
Sometimes bands cancel (it happens, hangovers, flat tyres, artistic differences).
We’ll do our best to find a replacement, but if you cancel because they did, you won’t get a refund.

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CAFÉ
Open Friday to Sunday for breakfasts, cakes, coffees, and hot food, all served in the parlour or to-go.
It’s the perfect cure for too much cider and not enough sleep.

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BIKERS’ NIGHT
Every Thursday from May to September. Expect engines, leather, chrome, and probably a bit of showing off in the car park.

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LIGHTING & SAFETY
Some areas are unlit, bring a torch, or risk a surprise meeting with a tent peg.
There’s also a stream on site, lovely to look at, less so to fall into.
CCTV covers the pub and surrounding areas (so wave nicely).

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WINTER WORKS
From November to March, you might see a bit of maintenance going on. Nothing dramatic, just us keeping things in shape.
Best check with us before booking, in case we’ve got diggers out or fences down.

WI-FI: Yes, it’s free. No, it’s not fast. Perfect for people who enjoy suspense.

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GROUP BOOKINGS & RESPONSIBILITY BOND:
A refundable bond is required. One adult must act as responsible ringleader. You’re accountable for your group’s behaviour—loud music, shouting, or misbehaviour may forfeit the bond and lead to removal from the site 

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CANCELLATIONS & REFUNDS

• Cancel 31+ days before arrival: 80% refund

• Cancel 30 days or less before arrival: no refund
   

Date changes are only considered outside of 30 days and are subject to availability and a £5 admin fee. We do not offer date changes within 30 days of arrival.
No refunds for early departures, late arrivals, bad weather, hangovers, or reducing group size after booking.
 

BOOKING PROTECTION (OPTIONAL BUT VERY SENSIBLE):

Life happens - vans break down, kids get sick, and sometimes plans just go sideways

When booking, you’ll have the option to add Booking Protection through our partner XCover (usually around 7–8.5% of your booking total).

• This is optional and must be selected at the time of booking (you can’t add it later)

• It’s separate from Tucker’s cancellation policy (which still stands, loud and clear)

• If you choose not to take it, our standard no-nonsense refund policy applies — no exceptions

If you do take out Booking Protection:

• Any refund requests must be made directly through XCover

• We don’t handle claims (we just pour the cider)

IMPORTANT (READ THIS BIT):

Booking Protection does not change our Terms & Conditions  it simply gives you a way to try and claim your money back through XCover if something goes wrong.

We strongly recommend adding it… because once you’re inside our cancellation window, we won’t be able to help — even if you ask nicely.

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FORCE MAJEURE:
No refunds for events beyond our control (weather, disasters, space invasions, etc.).

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STAY DURATION:
Minimum one night (two nights on bank holidays and events), maximum seven nights unless otherwise agreed.

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ELECTRIC HOOKUPS:
6 amps provided—enough for essentials, 

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AGE POLICY:
At least one person aged 21 or over must be on each booking. Under-18s must be accompanied by a parent or legal guardian.

LIABILITY:
We accept no liability for damage or theft of vehicles, tents, gear, or people, unless caused by our proven negligence. You stay at your own risk.

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STUCK VEHICLES:
If we tow you out, we’re not responsible for any resulting damage.

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LEGAL BITS:
These terms are governed by the laws of England and Wales.

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GDPR & PRIVACY:
Your data is safe with us, used only for your booking. We never share it. CCTV footage is stored for 30 days. Payment details are handled securely by Stripe.

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FINAL THOUGHT:
We aim to give you the best stay possible. If something isn’t right, let us know straight away—we’d rather fix it than read about it later. We’re not perfect, but we really do care. Thanks for reading, and thanks for being the kind of campers that make Tucker’s flipping brilliant.

We reserve the right to refuse entry or cancel bookings at our discretion if we believe guests may breach our Terms & Conditions.

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