By making a booking, you confirm that you have read, understood and agree to these Terms & Conditions and Site Rules.

The Important Bits

• Quiet hours are 12:00am–7:00am.
• No amplified music or speakers anywhere on site.
• No outside food or drink may be consumed in our licensed areas.
• Dogs must be kept on leads at all times.
• Children must be supervised at all times.
• Fire pits and BBQs must be raised off the ground and fully extinguished by midnight.
• Maximum speed limit is 5mph throughout the site.

Tucker's Grave is a relaxed, social campsite. Please enjoy the atmosphere while respecting fellow guests, our neighbours and our team.

During Your Stay

Wristbands

All campers receive a wristband at check-in and must wear it throughout their stay. Guests without a valid wristband may be asked to leave the site.

Visitors

Day visitors are not permitted unless agreed in advance by management and must leave by the time advised.

Pitch Allocations

We do not allocate or reserve specific pitches. Pitches are chosen on arrival, subject to availability and any instructions from our team.

Pitch Spacing

Please maintain at least 6 metres between pitches (3 metres for approved group bookings), unless instructed otherwise by management.

Licensed Areas

You're welcome to enjoy your own food and drinks on your camping pitch.

In accordance with our premises licence, outside food and drink, including alcohol, must not be consumed within any licensed area. This includes the pub, parlour, skittle alley, barn, cocktail bus and licensed gardens.

Failure to comply may result in guests being asked to leave the licensed area or, in serious or repeated cases, the campsite without refund.

Smoking & Vaping

Smoking and vaping are prohibited inside all buildings, toilets and shower facilities.

Generators

Generators are not permitted during the summer season unless authorised by management.

Fireworks, Sky Lanterns & Amplified Music

Fireworks, sky lanterns and amplified music or speakers are not permitted anywhere on site.

Behaviour

Aggressive, abusive, threatening or disruptive behaviour, excessive noise, or failure to follow these Terms & Conditions or Site Rules may result in guests being required to leave the site without refund.

Illegal Substances

The use or supply of illegal substances is strictly prohibited. Anyone found using or supplying illegal drugs will be required to leave the site immediately without refund.

Pub, Café & Food Service

Our pub, café and food service opening hours vary depending on the day, season and events. Our café is not normally open during the week.

Please check our current opening hours and food service information before your stay. A campsite booking does not guarantee that the pub, café or food service will be available throughout your stay.

Entertainment & Events

Live Music

Live music takes place most weekends and generally finishes by approximately 11:00pm. Advertised acts may occasionally change or cancel at short notice. Changes or cancellations to entertainment do not entitle guests to a refund on their camping booking.

Tucker's Grave is a lively, social campsite, particularly at weekends and during events. If a very quiet campsite is important to you, please check our events calendar before booking.

Bike Night

Thursday evenings between May and September may experience increased visitor numbers, traffic and motorcycle activity due to Bike Night.

Security

Security staff may be present during busy events and live music evenings.

Facilities

Electric Hook-Ups

Electric hook-ups provide a 6-amp supply suitable for standard camping equipment. Guests are responsible for ensuring their equipment is safe, suitable and does not exceed the available supply.

Wi-Fi

Complimentary Wi-Fi is provided where available. As we're in a rural location, we cannot guarantee signal strength, speed or uninterrupted service.

Winter Works

Maintenance and improvement works may take place between November and March. We will always try to minimise disruption, but some areas or facilities may occasionally be temporarily unavailable.

Safety

Lighting

Parts of the campsite are unlit and there is a stream on site. Please take extra care after dark. We recommend carrying a torch and wearing suitable footwear.

BBQs & Fire Pits

BBQs and fire pits are used at guests' own risk. They must be raised off the ground, never left unattended and positioned well away from tents, vehicles, awnings, hedges and other combustible materials.

All BBQs and fire pits must be fully extinguished by midnight and before being left unattended or retiring for the night.

Management reserves the right to extinguish or prohibit any BBQ or fire pit considered unsafe or causing a nuisance.

Failure to comply may result in guests being asked to leave the site without refund.

Accessibility

Tucker's Grave is a historic, rural site and some areas have uneven ground, gravel, grass, steps or limited wheelchair access.

If you have any accessibility requirements, please contact us before booking so we can advise you on the suitability of the site and available facilities.

Stuck Vehicles

Where staff assist in recovering or towing a vehicle, assistance is provided at the owner's risk. Tucker's Grave accepts no liability for damage unless caused by our negligence.

Bookings

Age Policy

At least one member of each booking must be aged 21 or over. Guests under 18 must be accompanied by a parent or legal guardian.

Check-in & Check-out

Check-in is between 12:00pm and 7:00pm and check-out is by 12:00pm.

If you expect to arrive outside our normal check-in hours, please contact us in advance.

Stay Length

The minimum stay is one night unless otherwise stated.

Two-night minimum stays may apply during Bank Holidays, special events and selected dates.

The maximum stay is seven consecutive nights unless agreed in advance.

Group Responsibility Bond (5 or More Adults)

Bookings of 5 or more adults are required to pay a refundable Group Responsibility Bond.

Each camping unit must have its own booking. Once the campsite reaches capacity, space for additional group members cannot be guaranteed.

Payment of a Group Responsibility Bond does not reserve pitches or guarantee space for additional members of a group.

Booking Amendments

A £5 administration fee applies to each booking amendment.

All amendments are subject to availability.

Cancellations & Refunds

• 31 days or more before arrival – 80% refund.
• 30 days or less before arrival – No refund.

Date changes may be considered at management's discretion and are subject to availability.

No refunds will be given for late arrival, early departure, adverse weather, illness, personal circumstances or a reduction in group size.

Force Majeure

We are not liable where we are unable to fulfil a booking due to circumstances beyond our reasonable control, including severe weather, flooding, fire, government restrictions, utility failures or other unforeseen events.

Where reasonably necessary for safety or operational reasons, management may relocate pitches, restrict vehicle movements or temporarily close parts of the site.

Privacy & CCTV

We process personal information in accordance with UK GDPR and the Data Protection Act 2018.

Payments are processed securely by Stripe. Tucker's Grave does not store payment card details.

CCTV with video and audio recording operates throughout public areas of the site for the safety and security of guests, staff and property. No cameras operate inside toilets, shower cubicles or other private areas.

Recordings are normally retained for 31 days unless required for an ongoing investigation or legal purpose.

Further information is available in our Privacy Policy.

Liability

Guests are responsible for taking reasonable care of themselves, their children, pets, vehicles and belongings while on site.

Tucker's Grave is not responsible for loss of or damage to vehicles, camping equipment or personal belongings unless caused by our negligence or breach of legal duty.

Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud, fraudulent misrepresentation or any other liability that cannot legally be excluded.

Final Note

We genuinely want you to have a fantastic stay. If something isn't right, please let us know while you're here so we have the opportunity to put it right. We can't fix a problem we don't know about.

Management reserves the right to refuse admission or terminate a stay without refund where guests breach these Terms & Conditions, Site Rules or licensing requirements, or behave in a manner that is unsafe, illegal, abusive or causes unreasonable disturbance to others.

Management may amend these Terms & Conditions where reasonably necessary for legal, licensing, safety or operational reasons.