Terms and Conditions
Dear readers, take a deep breath, sip your favourite beverage, and prepare to embark on this thrilling journey through our terms and conditions
By securing your pitch at our humble abode, you and your trusty companions agree to abide by the sacred code of conduct outlined below. Think of it as your quest to ensure everyone in your party is on board with these rules, because straying from the path may result in the untimely demise of your camping trip, and that's just in-tents!
But seriously, let's make sure we all have a great time by respecting each other and following these simple rules
Shhh! Bedtime is serious business. Keep quiet during the night, especially between midnight and 7am. No loud music, shouting, or impromptu karaoke sessions.
Superhero-level supervision required! Watch over your little adventurers with the intensity of a squirrel guarding its acorn stash, .We want to avoid tiny terrors wreaking havoc on unsuspecting campers or turning their tents into jungle gyms. Keep a watchful eye on your little ones near the stream.
Furry friends welcome! But don't let them roam free like wild beasts. Keep your pets on a leash and under control. We don't want them leading a canine rebellion or forming an alliance with the local wildlife. Let's keep the peace and prevent squirrel-chasing drama.
Cleanliness is next to campsite godliness. Dispose of your rubbish in the designated bins, and please don't leave unnecessary extras like broken tents, disco balls, or inflatable giraffes.
Slow down. The speed limit is a thrilling 5mph. Embrace your inner sloth and drive at a leisurely pace. We're not hosting the Campsite Grand Prix, so leave the need for speed at home and enjoy the scenic crawl.
Fire safety: Enjoy your fire pits and barbecues, but remember, Keep flames under control, leave your axes and wood chopping skills at home and make sure to douse the properly by midnight. And remember, raise your fire pits to prevent the grass from going up in flames!
Uninvited guests! No sneaking in without a golden ticket or approval from our campsite manager. We're all about surprises, but only the good kind. Let's keep track of our campers for safety reasons.
No smoking in the facilities, folks. We've got designated areas for puffing and flicking those cigarette butts. Remember, we're aiming for fresh air, not recreating the set of a '70s disco inferno.
Feel free to Bring Your Own Drinks to the campsite, but here's the catch—our facilities have a strict "no bring your own drinky-winky" policy. That means no sneaking your personal drinks into the pub, barn or gardens. We've got fully licensed bars ready to wet your whistle.
Sorry, but no generators, amplified music, fireworks, or floating lanterns allowed. We're all about tranquility and avoiding unexpected explosions.
Last but not least, let's keep it clean, people! Drugs have no place in our campground. Any offenders will be swiftly escorted off the premises, leaving the rest of us to enjoy a drug-free, laughter-filled adventure.
Remember, these rules are here to ensure everyone has a enjoyable time. So let's embrace the spirit of adventure, humor, and camping camaraderie. Happy camping, folks!
We kindly ask for your attention
As a devoted campsite owner, I genuinely care about your experience. Our entire team is committed to making it a memorable and pleasant stay for you. Despite our best efforts, though, we do sometimes encounter challenges, so we ask for your understanding and empathy towards our position in such situations. If you have any concerns during your stay, please don't hesitate to bring them to our attention right away. Your feedback is truly invaluable to us, and we promise to address any issues promptly to ensure you leave with a happy and positive experience.
Pitch Perfect At our campsite, we warmly welcome groups and go to great lengths to remind them of our quiet time policy. However, we understand that on occasion, a group may get carried away with excitement. But fret not! We have a solution in place. We offer three distinct areas to cater to different preferences: one exclusively for adults, another for families, and a third area specifically for groups. If you find the group area a bit too lively for your liking and seek a more peaceful experience, simply inform our friendly camp crew. They'll be more than happy to arrange a spot in an area where you can enjoy a relaxing atmosphere at your own pace. However, it is important to be transparent and let you know that we can't guarantee complete silence, especially during lively weekends when the campsite is bustling with activity.Your comfort and enjoyment are of utmost importance to us, and we strive to maintain a balanced environment – one that's vibrant and sociable while also being mindful of those seeking a bit of serenity.
We like our campers cozy but not too cozy.
It's a legal requirement to maintain a generous 6m gap between all units. Consider it a personal space bubble that we're all legally obligated to respect. If you accidentally invade someone's personal bubble, we might kindly ask you to do the tent shuffle dance and find a more spacious spot. However, for groups, a 3m gap is acceptable because, well, we love a good camping party!
Late-Night Parkers: Car Park Heroes
Attention night owls! If you plan on returning to the campsite after 22:00, please give your vehicle a vacation in our car park. It's all about keeping the noise and headlights at bay for our fellow campers who are already in snoozeville. Consideration is key, and we appreciate your cooperation in this nocturnal parking adventure.
You're the Fire Master, Congratulations! You're liable for any fires, BBQs, or other fiery activities around the site. We trust you with this important responsibility. Just remember, open fires inside your unit are a big no-no. We prefer to keep the fire in the fire pit, not your tent. So, brush up on the fire safety procedure and familiarize yourself with those handy fire points scattered around the site. Don't forget to douse the fire before you hit the hay. Safety first
No Room for Abusive Behaviour:
Smile, Laugh, Be Awesome We like to keep the good vibes flowing, and that means zero tolerance for abusive behavior. So, let's all be cool cats and avoid any drama. We reserve the right to kindly ask you to leave without a refund if you decide to rock the boat with abusive antics. Remember, we're here to create unforgettable memories, not cringe-worthy moments. Let's be awesome and make the campsite a haven of laughter, friendship, and marshmallow roasting sessions!
ADULT RESPONSIBILITY BOND FOR GROUP CAMPING: BEHAVIOUR PAYS OFF!
Camping with a group of five or more adult guests can be a wild adventure full of laughter, s'mores, and insect bites. However, it's crucial to remember that other campers are also sharing the site, and we don't want them to feel like they're stuck in the middle of a wild party.
To encourage groups to play nice with others and abide by our campsite rules, we've introduced the Responsibility Bond – because good behaviour always pays off!
YOUR RESPONSIBILITY BOND
When you book your group camping adventure, we'll ask the ringleader (aka group organizer) for a Responsibility Bond. Don't worry, it's not to buy a fancy spy gadget or anything.
For groups of 5-15 guests, we'll need a £100 bond, and for groups of 15-30 guests, we'll need a £200 bond.(But let's be honest, that's just a few fewer pints to enjoy around the campfire.)
If your group plays nice with others, doesn't make any noise, cleans up after yourselves, and doesn't burn down the place, we'll give you your bond back. Easy peasy, right?
Make sure your guests quote your group name when booking, so we can put you all together in one big happy family (or at least next to each other).
Remember, you're responsible for your guests' behaviour. Please don't let them be those people who play music at full blast or yell at each other until the wee hours of the morning. We're trying to create a peaceful oasis here, not a rowdy nightclub. If we have to kick someone out of the site because they're breaking the rules, we'll keep the bond, and your whole group might be asked to leave. So make sure to keep everyone in line, or you'll all be sleeping under the stars – without a tent.
So come on, be cool, and follow the rules. After all, good behaviour always pays off!
Thank you for abiding by these campsite commandments. We appreciate your cooperation and look forward to hosting you in a harmonious, fire-safe, and drama-free environment. Happy camping, responsible camper!
Welcome, brave souls, to the exhilarating realm of terms and conditions! Get ready to embark on a daring journey through the labyrinth of legal jargon and fine print. It's a thrilling adventure filled with twists, turns, and more clauses than you can shake a tent pole at.
Cancellations and Refunds
Our Refund Policy: A Sneak Peek into the Fine Print
Booking Confirmed, Contract Sealed!
Once your stay is confirmed, we've got a binding agreement, my friend. However, let's dive into the nitty-gritty of our refund policy:
No Stay, No Refund (Sorry!)
If, for any reason, you can't complete your stay, we can't offer refunds. This includes instances where we have to kindly ask you to leave due to excessive noise during unholy hours or engaging in seriously anti-social behaviour that would offend our staff or other guests. Let's keep the peace and avoid refund heartbreak.
Numbers Game: Stay within the Headcount
Remember the headcount you provided during booking? Well, let's stick to it. The number of people shouldn't exceed what you initially stated, unless you've made prior arrangements. We want to make sure there's enough room for everyone to enjoy their stay. If your group size changes, drop us a line, and we'll do our best to accommodate you. We're flexible like that!
Group gatherings 5 or more adults? Hold up! We reserve the right to decline group bookings, as we want to ensure a harmonious atmosphere for all. If you're planning a larger gathering, please reach out to us so we can discuss the details and make suitable arrangements.
Stay Duration: Minimums and Maximums
We've got a minimum stay of 1 night and a maximum stay of 7 nights, unless we agree otherwise. We want to accommodate as many campers as possible, so let's keep it within those limits,
Cancellations: The Fine Print Unveiled
Life happens, and sometimes plans change. If you need to cancel your stay, we've got you covered with our cancellation policy. Here's the scoop:
More than 28 days before the arrival date: You'll receive a refund of 80% of the amount paid.
Less than 28 days but more than 14 days before the arrival date: You'll receive a refund of 50% of the amount paid.
Less than 14 days from the arrival date: Unfortunately, no refunds will be provided.
Admin Fee Alert:
Please note that for any changes or cancellations, we'll charge an admin fee of £4.00. Additionally, any applicable card payment fees will also apply. We're all about transparency, after all.
Reducing Headcount Blues:
If you decide to reduce the number of people on your booking, we're unable to provide a refund for the adjustment. Just a heads-up, so you can plan accordingly.
No Rain, No Gain:
Inclement weather, late arrivals, or early departures won't snag you any refunds or discounts. Mother Nature can be unpredictable, but our policy remains steadfast.
Force Majeure: Beyond Our Control
In the face of unforeseen circumstances, we're not liable for refunds. If an event outside our control, such as severe weather, strikes, or other unexpected incidents, hinders our ability to fulfil our obligations, we won't be held responsible. We're talking about acts of nature or situations beyond anyone's reasonable control. Think epic storms, earthquakes, or even invasions by extraterrestrial beings (okay, maybe not that last one).
Travel Insurance: Your Best Friend
We strongly encourage you to take out travel insurance. It's like having a safety net for those unexpected twists and turns that life throws at us. Better safe than sorry!
There you have it, a peek into our cancellation and refund policy. We appreciate your understanding and compliance with these conditions. Let's make your stay memorable and hassle-free!
Alright, let's give it another go and make it funnier while keeping the important details intact:
Power to the (Not So) Amped!
Listen up, campers! Our electric hook-ups may not be the superhero of power, but they're a solid 6 amps. It's like having a mini power station right at your tent flap. So, charge your gadgets, fire up those hair straighteners (gentlemen, we won't judge), and enjoy a moderately electrifying experience!
Age Check, Please!
We love campers of all shapes and sizes, but for safety reasons and to avoid any Peter Pan shenanigans, we kindly request that at least one member of your party be 18 or older. It's all about keeping the grown-up vibes going while you embrace the wilderness!
Get Ready to Jam!
Hold onto your marshmallow roasters, folks! Our site knows how to throw a party. We host epic live music and thrilling events in the barn during the summer. Now, here's the deal: you might catch some funky beats and joyful commotion until 11pm. But guess what? You're invited to join the fun and let loose! So, put on your dancing shoes, grab a tambourine (or a kazoo if you're feeling adventurous), and become part of the rocking spectacle.
Please read this section as it is important that you understand what you are agreeing to.
1 Nothing in this section limits or attempts to limit our liability for death or personal injury caused by Our negligence or for fraud or fraudulent misrepresentation, or for any other matter for which it would be illegal or unlawful for us to exclude or attempt to exclude Our liability.
2 If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a direct and foreseeable result of Our failure or Our negligence. We shall not be responsible for any losses that you suffer that are indirect or not foreseeable, including, but not limited to, loss of income or revenue, loss of business and loss of anticipated savings.
3 Where we are responsible for your loss, Our maximum liability shall be no more than to refund the amount paid by you for your stay.
4 As Our Campsite is located in a rural environment, we do not accept responsibility for any damage, injury or inconvenience caused by livestock, plants, floods, trees, wildlife or weather. We advise you to have the relevant insurance.
5 Should any of the vehicles owned by your party get stuck and require assistance or towing, we shall not be held responsible for any damage caused to the vehicle(s). You should check that your insurance cover will allow secondary towing.
6 We do not accept responsibility for anything that adversely affects your holiday that is outside of Our control. We advise you to have suitable travel insurance.
7 These Terms are governed by the laws of England and Wales.
GDPR Your data is stored securely and is only used with regards to your booking. Your information will never be passed onto a 3rd party. If you receive an email from us and do not wish to be on our mailing list, you can opt out at any time. Payment details are not stored or seen by us and are only used for the purpose of you creating a booking through Stripe. CCTV images are stored for 30 days
The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).
Guests are advised to bring a good quality torch with them as parts of the site is unlit.
Under 18s must be accompanied by their parents or legal guardians.
By booking to stay with us you, together with all the members of your party agree to comply with the following rules, it is your responsibility to ensure your party members are made aware of our rules, You may be asked to leave if they are not followed
Prices subject to inflation and market conditions. Brace yourselves for the unexpected!