Campsite Terms and Conditions
Welcome, brave souls, to the gloriously chaotic realm of Terms & Conditions!
This isn’t just legal fluff – it’s what keeps our campsite fun, safe, and muppet-free.
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QUIET HOURS:
Keep noise to a minimum between midnight and 7 am so everyone can catch some zzz’s.
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KIDS:
Please supervise little adventurers at all times, especially around the stream.
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DOGS:
Well-behaved dogs on leads are welcome. Scoop the poop. No banned breeds (Pit Bull Terrier, Japanese Tosa, Dogo Argentino, Fila Brasileiro).
Excessive barking or bad attitude may result in removal.
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CLEANLINESS:
Dispose of rubbish in the bins provided. Take home any broken tents, chairs, or rogue flamingos.
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DRIVING:
Speed limit on site is 5 mph. Embrace your inner tractor.
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FIRE SAFETY:
All campfires must be raised off the ground and fully extinguished by midnight.
No tree-chopping or axes, please.
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NO SNEAKY GUESTS:
Every guest must be on the booking. No surprise arrivals.
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SMOKING:
Allowed only in designated areas. Please keep our facilities fresh and smoke-free.
DRINKS POLICY:
You may bring your own drinks onto the campsite, but not into the pub, barn, or garden.
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MUSIC & NOISE:
No amplified music, fireworks, floating lanterns, or generators (except quiet ones in winter).
If it’s louder than a snoring camper, it’s too loud.
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DRUGS:
Strictly zero tolerance. Don’t bring them here.
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PITCH SPACING:
Maintain at least 6 m between pitches (3 m for group bookings).
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BEHAVIOUR:
No abusive or aggressive conduct. We reserve the right to remove anyone causing drama, without refund.
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SECURITY:
On live-music nights, security is on site from 7 pm with a final walkaround.
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LIVE MUSIC:
We host live acts in the barn until 11 pm. Some events are ticketed—check our events page.
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CAFÉ:
Open Friday to Sunday for breakfasts, cakes, coffees, and hot food in the parlour or to-go.
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BIKERS’ NIGHT:
Runs May through September every Thursday. Expect engines, leather, and chrome.
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LIGHTING & SAFETY:
Parts of the site are unlit—bring a torch. There’s a stream on site—watch your step.
CCTV covers the pub and surrounding areas.
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WINTER WORKS:
November to March may see maintenance activity. Check with us before booking.
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WI-FI:
Free but slow, with the range of a sleepy hedgehog. Use at your own risk.
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GROUP BOOKINGS & RESPONSIBILITY BOND:
A refundable bond is required. One adult must act as responsible ringleader.
You’re accountable for your group’s behaviour—loud music, shouting, or misbehaviour may forfeit the bond and lead to removal.
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CANCELLATIONS & REFUNDS:
Once booked, it’s a deal. Refunds as follows:
• Cancel 28+ days before arrival: 80% refund
• Cancel 14–28 days before arrival: 50% refund
• Cancel less than 14 days: no refund
No refunds for early departures, late arrivals, bad weather, or reducing group size after booking. Booking changes incur a £5 admin fee; card payment fees may apply.
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FORCE MAJEURE:
No refunds for events beyond our control (weather, disasters, space invasions, etc.).
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TRAVEL INSURANCE:
Strongly recommended.
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STAY DURATION:
Minimum one night (two nights on bank holidays and events), maximum seven nights unless otherwise agreed.
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ELECTRIC HOOKUPS:
6 amps provided—enough for essentials.
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AGE POLICY:
At least one person aged 18 or over must be on each booking. Under-18s must be accompanied by a parent or legal guardian.
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LIABILITY:
We accept no liability for damage or theft of vehicles, tents, gear, or people,
unless caused by our proven negligence. You stay at your own risk.
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STUCK VEHICLES:
If we tow you out, we’re not responsible for any resulting damage.
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LEGAL BITS:
These terms are governed by the laws of England and Wales.
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GDPR & PRIVACY:
Your data is safe with us, used only for your booking. We never share it.
CCTV footage is stored for 30 days. Payment details are handled securely by Stripe.
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FINAL THOUGHT:
We aim to give you the best stay possible. If something isn’t right, let us know straight away—we’d rather fix it than read about it later. We’re not perfect, but we really do care.
Thanks for reading, and thanks for being the kind of campers that make Tucker’s flipping brilliant.
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